Networking and the cloud
Introducing ExtremeCloud™ IQ
- ExtremeCloud™ IQ leverages artificial intelligence (AI) and machine learning (ML) to provide organisations with insights and complete visibility, control, and automation of their entire network.
- ExtremeCloud™ IQ is the only cloud-deployed network management tool with ISO 27001 certification, ensuring your business and client data is fully safeguarded across the whole platform from users through to data centres.
- ExtremeCloud™ IQ is actively pursuing Cloud Security Alliance STAR Level 1, ISO 27017, ISO 27701, to be completed by December 2020, and SOC 2 Type 2 completed in 2021.
The back story
- Disparate wired and wireless
- Human-only management
- Multiple management interfaces
- Manually-configured users and devices
- Optimised for skills, scale and business objectives
- Continuous innovation and frictionless delivery
- Proven in the most-risk sensitive environments
- Access to the world’s best-of-breed technologies
The road ahead
The pandemic has however been a wake-up call for many organisations, both highlighting process inadequacies on the one hand, and accelerating digital transformation initiatives on the other.
Undoubtedly, the future will be built on even more distributed connectivity. This requires a fresh look at IT hardware, security, services, and total visibility and control of a vastly distributed enterprise from a centralised management system. The coming months will see many businesses assess their operations and automate their processes to better prepare for the future.
The scalability and simplified management of cloud-driven networks will be critical going forward, as services become increasingly distributed and information needs to be accessed from more remote locations. Cloud services will prove essential to support new features such as real-time analytics and the increased number of Internet of Things (IoT) devices needed for occupancy management and remote working.
- Connect, manage and protect a greater number of mobile applications
- Manage more fixed devices (e.g. sensors and Internet of Things (IoT))
- Enable a secure Bring-Your-Own-Device (BYOD) policy
- Enable agile work strategies (“bring-your-office-home”, collaboration apps)
- Support more cloud-hosted apps and processes
- Allow effective contact tracing and occupancy management
Not all clouds are created equal
ExtremeCloud™ IQ operates as a 4th generation cloud product. What does that mean? End-to-end cloud management from the edge to the data centre, giving you speed and agility that has been unavailable in previous cloud generations.
Thanks to its ISO 27001 certification and fully-containerised microservices architecture, ExtremeCloud™ IQ can run securely on virtually any public cloud platform, including Amazon Web Services (AWS), Microsoft Azure and Google. Another benefit of the 4th generation architecture is the way in which developments can be deployed at Cloud Speed. The application is broken down into many different services, known as microservices, all working independently of each other. This means any number of these can be developed and redeployed, or totally built from scratch on a daily basis without impacting any other services and requiring manual intervention from the end user. This feature release velocity benefits the end user as these advancements can be used as soon as they are available.
ExtremeCloud™ IQ effectively allows you to run anything, anywhere, at any time, and scale it to limits that no other provider can match.
Key advantages to you
Your network infrastructure has a far more profound effect on your business than you may realise. Reliable connectivity is certainly important, but did you know that moving your network management to the cloud can dramatically reduce downtime, improve security, provide better reporting, and increase IT efficiency?
Cloud networking is a powerful solution and offers a host of advantages compared to traditional, non-cloud-based network systems. These benefits extend well beyond the IT department, delivering enormous advantages across your entire organisation.
Let’s take a look at how switching to a cloud network will transform your business.

Simplicity and efficiency
Arguably the greatest benefit of cloud networking due to the ability to centrally-manage unified wired and wireless networks.

Flexibility
One of the most attractive characteristics of cloud is elasticity – to scale up or down seamlessly, in line with changing demand.

Cost efficiencies
Switching to cloud networking can reduce the cost of deploying and operating a network.

Big Data analytics
Organisations can leverage network data to form insights and intelligence to enhance network operation and business efficiencies.
Artificial intelligence (AI) and machine learning (ML)
Harnessing both AI and ML in your cloud network management approach can make your networks more “intelligent”, defining common behaviours and increasing automation. This, in turn, reduces workload and improves performance.
Using sophisticated and built-in AI and ML, ExtremeCloud™ IQ creates a continuous feedback loop that helps you optimise your apps, infrastructure and roaming strategy while minimising downtime. In addition to this, Extreme Networks will release “Co-Pilot,” a new automation feature that will help IT administrators save time and effort on an increasing number of everyday tasks, during a Beta phase in early 2021. This allows for advanced ML insights to present anomalous detection observations and remediation via Global Technical Assistance Centres (GTAC) interaction.
Performance reporting is taken to a whole new level

FAQs
While cloud networking is rapidly growing in popularity, we still get lots of questions about it. So whether you are about to start out on your cloud networking journey, or you are a complete cloud novice, we’ve answered some of our most frequently asked questions to help you decide if a cloud-managed network is right for your organisation:
If you’re weighing up the cloud options available to your organisation, it’s worth keeping in mind that not all cloud architectures are created equal. Cloud options should be evaluated using certain criteria; most importantly, make sure that the cloud-managed network isn’t dependent on a single cloud-hosting architecture because this can inhibit innovation and velocity, and make sure it’s available via different cloud hosting providers. All three of the major trusted cloud providers (Amazon, Google, and Microsoft) should be supported as a minimum.
One of the benefits of ExtremeCloud™ IQ is that we offer flexible deployment options with the choice of public, private, local and even hybrid cloud options. You can seamlessly change deployment models as requirements evolve, and the features and functionality remain the same between options. Built on a 4th generation platform, ExtremeCloud™ IQ is fully-operationalised to run on Amazon Web Services, Google Cloud Platform, and Microsoft Azure.
Many organisations are turning to the cloud for a simplified way to manage and optimise their network. Utilising the scale and flexibility of cloud networking and its ability to massively scale provides a highly robust and centralised way to perform day-to-day network lifecycle operations. Couple this with the vast data pool that is gathered globally daily, then the ability to perform network insights, analytics and dynamic actions based on machine learning (ML) and artificial intelligence (AI) becomes incredibly viable. ExtremeCloud™ IQ leads the industry in this.
Using a cloud-based networking solution that automatically recognises and provisions new sites will ensure the quick and seamless setup of multiple remote or branch office sites. ExtremeCloud™ IQ, for example, allows you to manage multiple locations from one centralised management dashboard, and allows you to give control of certain things to remote sites while ensuring ultimate control of the network is retained within IT.
ExtremeCloud™ IQ offers unprecedented cloud choice and it is the industry’s most flexible deployment model and unlimited data source. Built with ML and AI to assist in collecting data to build, secure, and maintain agile distributed networks, ExtremeCloud™ IQ is the only 4th generation cloud platform on the market today. Extreme’s unlimited data offering sets a new standard for access to cloud data and insights that is unmatched in the industry.
Due to the containerised structure of the software architecture, ExtremeCloud™ IQ has maintained a no-nines uptime, which means it has met an operational state of 100% uptime and has not failed in the last year (zero downtime). Also due to its 4th generation architecture, ExtremeCloud™ IQ provides 11 nines of Data Durability.
Despite the various benefits and advantages that cloud networking brings to organisations, cloud security is an ongoing concern. Daisy and Extreme Networks take threats to the availability, integrity, and confidentiality of our customers’ information seriously, and ExtremeCloud™ IQ stores no customer personal information. It is also the only cloud networking management platform that is ISO 27001 compliant and adheres to GDPR standards.
It’s important to choose a management solution with flexible hardware and firmware agnostic architecture that can transform with your business — without requiring the purchase of new equipment. ExtremeCloud™ IQ leverages your existing infrastructure and can manage the same access points and switches for both on-premise and cloud deployments to eliminate architecture lock-in and allow you to move from cloud to on-premise (or vice versa) without expensive hardware and software rip-and-replace. This ensures that as your business changes, so can your architecture, but your hardware and firmware won’t have to.
The amount of data travelling over networks is so huge that it has become almost impossible for humans to process, analyse, and act on it. The cloud makes it easy for enterprises to leverage AI and ML capabilities to harness that data and process it faster, smarter, and more efficiently.
ExtremeCloud™ IQ uses AI and ML to automate routine and monotonous tasks, such as configuration, optimisation, and troubleshooting. This gives humans the ability to focus on higher-level projects that require greater intelligence, creativity, and decision-making. By detecting and correcting problems before they manifest themselves to the end-user, ExtremeCloud™ IQ’s AI and ML capabilities can also greatly enhance the end-user experience and reduce the maintenance and troubleshooting burden on IT.
Cloud-managed networks are often easier to deploy and manage than traditional on-premise managed networks, especially when deployed using Zero Touch Provisioning (ZTP). They remove the need for trained IT staff at remote locations, as deployments can be managed from one central location. ExtremeCloud™ IQ has been designed for simplicity, meaning anyone can manage the network from any device in just a few easy steps. ZTP allows devices to automatically locate ExtremeCloud™ IQ, instantly configure and become fully-operational without the need to reconfigure the local infrastructure.
How Daisy can help
Daisy can help organisations address the intense demands of today’s climate by leveraging the power of ExtremeCloud™ IQ, which can be deployed across any infrastructure arrangement, whether via public cloud, your own private cloud or even on-premise servers.
ExtremeCloud™ IQ’s dynamic scalability makes large rollouts easy to execute, and its unified, cloud-hosted nature allows it to adapt as your business grows and changes. Features and upgrades are released and installed automatically, and at speed.
Where partnership makes the difference
Daisy is the UK’s #1 independent provider of IT, communications and cloud. As an Extreme Networks Black Diamond Partner, we can help you create a more efficient network environment with cloud-driven networking solutions.
Extreme has recently been named a leader for a third year in a row in the 2020 Gartner Magic Quadrant (LAN/WLAN) and was rated top by customers for Service and Support in Gartner Peer Insights 2019. In addition to this, Omdia recently reported that Extreme is the second largest and the fastest growing cloud managed network provider by revenue share in the industry.
Your end-to-end rollout, from design and scoping to full operation, can be handled by Daisy, with ongoing, award-winning support thereafter. You’ll have both Daisy and Extreme on hand to help get the most from your investment, both proactively and through multiple lines of technical support.