Advanced data centre facilities
We’ll host your infrastructure and services in one of our UK-based state-of-the-art data centres. Built to Tier III standards, they provide you with the security, reliability, network resilience and 24/7/365 support you need to ensure your systems are always protected and available.
Essential systems demand maximum uptime, and our proactive Remote Monitoring service is designed to deliver just that. We’ll watch your systems around the clock, enabling us to spot and deal with any unusual activity before it becomes a business problem. Issues will be escalated directly to your team and from there you can choose whether to manage the situation in-house or use one of our support packages.
With access to 1,300 technical staff and 27/7/365 coverage, we offer one of the UK’s biggest independent engineering forces. Options can be tailored to match your operational, technical and business requirements, providing you with the precise service levels and hours of coverage required. These services can be used to complement and extend your own support capabilities or delivered as a fully-managed service within one of our data centres. Warranty is never compromised as we only use vendor approved parts, with all work supported by vendor accreditations and authorised service partnerships.
Effective and regular backups are vital to disaster planning and business continuity. By protecting your data you protect your applications and your business at the same time. Our Managed Backup service not only backs up your data to protected central storage but it also replicates it to another resource pool in another part of the country. You choose how long you want to retain your data – from 28 days to seven years. The service is priced per gigabyte, so you only pay for what you need. All storage, network and software requirements are included in the service, to ensure you have the latest updates whenever you need them.
Demands on storage space can change rapidly across seasons and as the business grows. You can gain easy access to high-performance SAN storage on demand and just pay for what you use with our Managed Storage option.
In the face of ever-growing threats from online crime and fraud, and the increasing demands of governance and compliance, our Managed Security services reduce your risk. Around the clock, we can prevent and detect threats, and defend your infrastructure.
Total Managed Hosting
When you want to focus all your resources on your business but still need an infrastructure that delivers, choose our Managed Hosting option which incorporates all of the above services. We take responsibility for every aspect of your operation, whatever your choice of hardware, software, backup, security and connectivity. With our depth of expertise, we’ll ensure you benefit from great performance and the flexibility, reliability, network resilience and security that your business demands.
Additional hosted services include:
When you need a mirror of your IT platform for business continuity, compliance, data restoration or testing, then our fully-managed Platform Replication services offer a lower cost option than physical or virtual in-house choices
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Hosted IP Telephony
If your telephony services are struggling to cope with changing demands, our Hosted IP Telephony service (VoIP) can deliver low-cost deployment and flexibility. Whether your staff are at their desks, at home, on the road or working from remote offices, they’ll enjoy the same high levels of functionality and performance from wherever they are, but at a much-reduced cost. That’s a plus for your business continuity planning too.
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Hosted Desktop (VDI)
With our Hosted Desktop (Virtual Desktop Infrastructure) service, we host your user applications and profiles in our data centres. That means you benefit from the security of a controlled environment and we'll take care of administering patches and upgrades centrally. You gain the flexibility to add, delete and change profiles as needed, and you can allow users to log into their own profile from any approved location using an agreed device. Hosted Desktop is a pay-per-month service, giving you predictable costs and reducing the demand to make any major investment in in-house desktop IT. And if your desktops are being served from our data centres, rather than your premises, you’re another step closer to a robust business continuity strategy. All our data centres are highly secure so you can benefit from greater compliance with data security policies and regulations