Stop. Start. Sustain
How to go beyond just working from home.
We know that the world is a different place from a month ago. By acting quickly you may well have been able to shift people from offices, and other locations, to work safely from home, but how do you sustain a working environment like this?
We’re going to explore the journey that we have all been through in the last month through three phases: Stop. Start. Sustain.
You’ve probably got to this stage already; it’s extremely likely that however your organisation was operating before COVID-19, it has fundamentally changed. Employees may now have a laptop and a mobile phone, where previously they had a desktop and a handset on a desk.
They may be working on email fine but have limited access to enterprise apps or shared files. You might also be fortunate enough to have some unified communications (UC) tools in place already but if not, then keeping people connected and productive might already feel a little strained.
So, having stopped your normal working environment because of COVID-19, pivoted, and got your employees safely working at home, where do you go from here?
Access to all your organisations’ tools and files, exactly as if your homeworkers were sat at one of your sites, has to be a priority. This will allow them to be as productive as possible for the duration they’re working remotely.
There are two ways you can go about this:
Firstly, you will need to look at increasing capacity of existing networks and applications that do not require additional equipment or on-site activities.
Next, evaluate solutions that may require additional equipment but do not require on-site expertise i.e. cloud managed with zero-touch provisioning.
Once you have done all you can with the tools you have, and those that can be deployed, you need to be able to sustain that environment beyond the immediacy of COVID-19 both safely and securely.
You will be in one of two positions:
When we say scalable infrastructure we mean the ability to extend all of the tools and applications that make your organisation what it is to an employee’s home. For example:
Provision and suitability of your VPN and other security solutions are going to be key here – you are going to have a lot of devices legitimately trying to access your network from a variety of remote locations. So you are going to have to be even more aware and prepared for illegitimate access requests and potential vulnerability exploitations.
This sustainability phase will need you to assess what you have achieved in the previous two phases, assess if they are appropriate for your organisation, and whether you need to adapt. Getting everyone able to do something from home in the Stop phase was great, but is it giving you that enterprise-level of productivity and security that you need?
If you are in the category that currently has no scalable, secure infrastructure in place, you will need to start thinking long-term in the short-term. The unthinkable has already happened, preparation is going to be everything.
Don’t end up as a security statistic; stay home, stay safe, sustain home working.
Need some help working out what to do next? Get in touch and we’ll help you create a mid- to long-term strategy to meet the challenges that every organisation is now facing.
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