What is Daisy WiFi Manage?
Daisy WiFi Manage is a full service wrap that ensures your WiFi is operational 24-7. Service elements include pro-active monitoring, configuration management, performance reporting and hardware replacement to an agreed SLA.
How does it work?
- Compilation of customer service plan
- Customer on-boarding
- Secure remote connectivity to NOC
- Remote monitoring setup
- Full system documentation
- Ticketing and automatic alerting configuration
- Hardware replacement contract
What do I get?
- Change management for configuration of environment
- Pro-active alerting and automated ticket raising
- Expert advice on environment 24/7
- Remote troubleshooting
- Hardware replacement and software support
- Service recommendations for environment and project support