Daisy Management Options
A trusted long-term partnership to power your business forward.
How can you get the most from your technology on an ongoing basis? Maximising and maintaining the advantage it gives you demands ongoing management – something you may not have the resources (or desire) to handle in-house.
With Daisy supporting your IT services, you’ll have a partner who cares about your business as much as you do. As well as being aligned with best practice procedures, we have all the resources and capabilities necessary to deliver – effectively acting as an extension of your business.
A choice of support levels to suit your needs
Daisy’s Management services help you get the most out of your technology solution, with a choice of enterprise-class support and management packages to fulfil a range of support level and budget requirements.
Designed for customers who have in-house resources yet require access to skilled technical resource for ad-hoc assistance.
Designed for customers who need access to skilled technical resource and ad-hoc assistance plus monitoring, event management and monthly reporting (service dependant).
Designed for customers who would like to outsource the management of their IT services, transferring full responsibility to Daisy who will care for and manage the service.
Find out more about Daisy Management Options
Maintenance & Support
No matter how good a technology solution is, problems can occur. But with Daisy on hand, you are assured that any impact will be minimised or eliminated meaning you won’t have to rely on in-house personnel taking time out of their day job if something goes wrong. We empower you to focus on delivering your service to your customers while we deliver our service to you, ensuring that your resources and budget are always put to optimum use.
Simple. Comprehensive. Cost-effective. Just effective, full-stop. A Daisy break-fix and support contract can provide comprehensive vendor-approved parts and labour, as well as all onsite work, with no hidden charges. If your network, phone system, servers or any other vital infrastructure experiences a problem, our service desk is available 24/7 because today’s businesses don’t get to stop for breath, and with access to a highly skilled engineering force, Daisy can reach your business quickly if an onsite response is required.
- Unlimited 24/7 access to our UK-based service desk
- UK-wide geographical coverage
- Fast and efficient incident management
- Tiered service levels to suit all customer requirements
- Service options include a fix SLA if required
- Provider of multi-vendor maintenance throughout the UK
- Multiple spares holding locations
- Provides customers with peace of mind that any problems will be dealt with quickly and in a professional manner
Enquire now about our Maintenance & Support Services