HP Order Delays: Factories In Wuhan | Daisy Corporate Services

HP Order Delays: Factories In Wuhan

19th February 2020

Daisy Corporate Services has a number of vendors with factories in Wuhan, China and we are aware that deliveries on some of our customer orders may be affected.

February 19 update

Following the communication posted on 11 February regarding HP’s statement regarding the Coronavirus (now also known as COVID-19), the following information has been received outlining the current situation:

Statement from HP:

We would like to provide an update on HP’s efforts to address the supply chain challenges resulting from the Coronavirus outbreak. While the situation remains fluid, we see positive trends and will keep working to quickly address the situation as conditions continue to improve.

 As of Tuesday, February 19, most HP factories in the affected area are back up and running (with a few exceptions, including in Wuhan) and we have secured air freight capacity to help expedite deliveries abroad. Our efforts are now focused on increasing productivity in each factory, working closely with our component suppliers and getting all factories re-opened and operating at full capacity. Order status and potential delays on existing customer orders continue to be reflected in HP systems and will be regularly updated.

 As always, the well-being of our employees, our partners and customers and their families is our number one priority. We will continue to monitor the situation very closely and are responding in real-time to customer and partner inquiries. Please refer any questions regarding specific orders via your normal HP channels. 

February 11 update

HP has provided the below notification in relation to their manufacturing and supply chain operations in Wuhan, China.

Please contact your Daisy Corporate Services account manager or service delivery manager in the first instance should you have any concerns regarding current deliveries.

Statement from HP:

As you may be aware, HP has certain manufacturing and supply chain operations based in China. Local governments have extended the Lunar New Year closure by 10 days to 9 February in most areas of the country. We are working with authorities and our supply chain partners to ensure the orderly return to production as soon as possible.

We have activated business continuity plans, working in lockstep with our logistics providers to provide necessary capacity as needed to address customer needs. Status on existing customer orders continue to be reflected in HP systems and will be regularly updated as the situation evolves.

Rest assured we are monitoring the situation very closely and are responding in real-time to this difficult public health event and its global implications. Please refer any questions regarding specific orders via your normal HP channels. 

Daisy Corporate Services will communicate any further updates if and when received.